SHIO BOX · PUBLIC INFO
刪除資料 · Delete Your Data
你控制自己嘅資料
你可以即時清除個別裝置嘅快取同設定,亦可以喺 app 內逐項刪除目前廚房內容。要刪除整個目前廚房、自家分析、推送註冊或 RevenueCat 客戶紀錄,可以電郵開始刪除要求;只有喺我哋能夠安全核實擁有權同定位相關紀錄後,先可以完成刪除。
食譜分享連結
「停止公開」會即時令食譜唔再出現喺「大家最近煮緊」,原有分享 link 仍然有效。喺 Shio Box 打開有效分享連結,再撳「停止分享」,食譜內容會即時停止提供,只留防止舊網址重用嘅不含內容代碼 tombstone。如果你已經無法使用建立連結嗰個安裝,請將完整分享網址或六位代碼電郵去 coffeebb71@gmail.com,等我哋定位同移除內容;無網址或代碼,就無法由你嘅身份搵返無帳戶分享。
自選電郵登入資料
你可以喺 app 嘅登入與恢復設定即時解除連結,移除家庭成員身份上已驗證嘅電郵。未完成或已使用嘅驗證 challenge 喺建立 24 小時後符合每次有界批次清理資格。如你無法使用 app,可電郵 coffeebb71@gmail.com 提出可核實嘅刪除要求,並講明要移除電郵登入資料。
食譜及排餐 AI 草稿
補充食譜時提交嘅截圖同原文,以及排餐要求,唔會寫入長期 AI 活動紀錄。產生嘅重試結果最多可暫存 24 小時;唔含內容嘅家庭配額/狀態紀錄會喺八日後符合清理資格,刪除整個目前廚房時亦會一併移除。你明確儲存咗嘅草稿會成為一般目前廚房內容,可以喺 app 內刪除,或者包括喺下面嘅整個廚房刪除要求。
1. 裝置快取同設定
你可以喺系統設定清除 Shio Box 儲存空間,或者移除 app,清除該裝置嘅快取同設定。呢個動作唔會刪除 Shio Box 伺服器上嘅目前廚房;重新安裝並完成核實後,廚房資料可以再次同步。Apple/Google 作業系統備份可能另有裝置副本,如要清除亦要喺裝置設定管理。請先保留任何你需要嘅資料。
2. 目前廚房、分析、通知及訂閱紀錄
- 由任何裝置發電郵去 coffeebb71@gmail.com,主旨寫「Shio Box 資料刪除」。
- 講明想刪除目前廚房資料、自家分析、推送註冊、RevenueCat 客戶紀錄,或者全部。
- 我哋會按你嘅使用方式回覆安全核實步驟;唔好電郵任何登入資料或付款卡資料。
- 只有喺我哋可以核實擁有權同定位相關紀錄後,先可以刪除並電郵確認;如果暫時做唔到,我哋會解釋原因同可行選項。
刪除 RevenueCat 客戶紀錄唔等於由 Apple/Google 取消訂閱。請另外喺商店設定取消,避免下一期續訂。Apple/Google 可能為交易、退款、法律或會計義務保留紀錄。
Recipe share links
“Stop publishing” immediately removes the recipe from “What everyone is cooking” while its ordinary share link keeps working. Open active shares in Shio Box and tap “Stop sharing” to make the recipe content unavailable immediately; only a content-free code tombstone remains. If you no longer have the creating installation, email the exact share URL or six-character code to coffeebb71@gmail.com so we can locate and remove it. Without the URL or code, an accountless share cannot be identified from your identity.
Optional email-access data
You can unlink a verified email from your Household Person immediately in the app's sign-in and recovery settings. Pending or used verification challenges become eligible for bounded, request-triggered batch cleanup after 24 hours. If you cannot use the app, email coffeebb71@gmail.com to start a verifiable request and specify that you want email-access data removed.
Recipe and planning AI drafts
Recipe screenshots, source text and planning requests are excluded from long-term AI activity records. A generated retry result may remain for up to 24 hours. Content-free household quota/status records become eligible for cleanup after eight days and are also removed when the whole Current Kitchen is deleted. A draft you explicitly saved is ordinary Current Kitchen content and can be deleted in the app or through the whole-Kitchen request below.
You control your data
You can immediately clear an individual device's cache and settings, and delete individual Current Kitchen content in the app. You may start an email request to delete the whole Current Kitchen, first-party analytics, push-registration or RevenueCat customer records; deletion can be completed only after we can safely verify ownership and locate the relevant records.
1. Device cache and settings
Clear Shio Box storage in system settings or uninstall the app to remove that device's cache and settings. This does not delete the Current Kitchen stored on Shio Box servers; after reinstalling and completing verification, Kitchen data can sync again. Apple/Google operating-system backups may retain a separate device copy that must be managed in device settings. Keep anything you need first.
2. Current Kitchen, analytics, notification and subscription records
- Email coffeebb71@gmail.com from any device with subject “Shio Box data deletion.”
- Say whether you want Current Kitchen data, first-party analytics, push registration, the RevenueCat customer record, or all of them deleted.
- We will reply with verification steps appropriate to your setup. Never email sign-in credentials or payment-card details.
- We can delete and confirm only after ownership can be verified and the relevant records located. If that is not currently possible, we will explain why and the available options.
Deleting a RevenueCat customer record does not cancel an Apple/Google subscription. Cancel separately in store settings to stop renewal. Apple/Google may retain transaction records for refunds, legal or accounting duties.